Your Beijo reservation should always be an enjoyable experience, both for yourself and the stylist. For your scheduling process to go smoothly, we wanted to share with you our Ultimate Guide to Beijo’s Scheduling Etiquette. These are the things that are going get you that coveted install reservation that gets you one step closer to your dream hair.
Read and Understand Our Scheduling Policy
Reading our Scheduling policy and understanding our Policy is the first step to being on the right track when it comes to getting a reservation with us. We have created policies and procedures for a reason. These policies are there for us both. It sets the tone for us both and sets expectations of us from you, the wonderful client.
Not only are our business hours and days of operation, but it also guides you on how to get your foot into the Beijo door and how to stay in the House of Beijo.
We know this can be difficult for some of you because you don’t always know what your schedule will be 6 to 8 weeks down the road, but if you do have a pretty consistent schedule, it would be beneficial for you and us if you book your next reservation before leaving the salon. This will prevent you from having to call your stylist in a panic hoping they can squeeze you in somewhere. This is never a good idea, as it may be a rushed service which could result in an error. Try to get in the habit of booking your next visit before leaving the salon, trust us you will be thankful you did. Then you can always make changes if you need to.
Cancellations & No Shows
Since we are on the subject of making changes, let’s talk about cancellations. If you pre-book and you need to make a change to your reservation, this will not be a bother to your stylist. Just be sure you provide at least 48 hours notice. If you have to cancel or change your reservation and you do not give the stylist at least 48 hours, you are leaving the stylist in a situation where they may be unable to fill that time that they reserved for you. This results in the stylist not making money for that lost time.
Think of it this way, how would you feel if you went into work and your boss told you that he wasn’t going to pay you for 1 hour today. This is how it is for the stylist when they are not with a client, they are not getting paid, so cancel if you must, just be sure to be courteous and give them plenty of notice. In regards to no shows, these are NEVER acceptable. Try to avoid this if possible. We do not continue business with clients after the second no show
Arrive On Time
Now that its the day of your reservation, we cannot stress enough the importance of arriving at your reservation on time. It may even be a good idea to arrive 15 minutes early just to be safe. Allow enough time for traffic issues or coffee stops. This is very important because if you arrive late, you set your hairstylist up to be late the entire rest of the day if they choose to continue with the reservation or it can result in your reservation being canceled altogether.
This can create a domino effect for the rest of the clients and its not fair that they all have to sit around and have their reservation start late because you chose to be tardy. Which leads us to this, NEVER show up to your reservation late with a fresh Starbucks in your hand…Especially if you don’t have one for your hairstylist. It’s a guaranteed way to be added to the naughty list. All jokes aside, there is some truth to this.
Know What You Want
Another tip from The Ultimate Guide To Beijo Hair Reservation Etiquette is to come prepared and know what you want. Have photos on your phone of images that you are inspired by, but be realistic. If you are going for a drastic change, it may be a good idea to send your stylist a text before your reservation and share with them that you are thinking of changing things up a bit. Send them images of your inspirations.
This is important because you want to be sure they have reserved enough time for what you are wanting to do, and also that they have in stock what you are wanting in regards to color, hair, and additional products/equipment. This will eliminate taking time out of your day to come to your reservation only to be told you need to book it for another day where there is more time.
(Hair by AJ owner and stylist of Beijo)
Budget For Your Visit
If you are wanting a custom hairpiece, an install with additional services, or a hair extension installation service it’s very important to schedule an advanced hair analysis with your stylist in advance to go over what you want to do and how much it will cost for the process. This is important because sticker shock can be an uncomfortable position for both you and your stylist to be in. To add to this, don’t haggle with your stylist about price. This is never ok. If your stylist costs more than your budget, respect that and ask if they can help you come up with a color idea that will fit your budget.
Keep in mind, oftentimes the initial change is more than the maintenance and upkeep. Be sure to get this information before committing to having it done so it’s not uncomfortable for either of you. Also, asking in advance for pricing will allow you to save up in-between visits, rather than being surprised.
Since we are on the subject of cost, another tip is supportive of your stylists’ prices. Be supportive when your stylist has a price increase. If you cannot afford their new prices, ask them to recommend you to someone they respect that is in your budget. Hairstylists are often challenged by clients when they raise their prices, even when its been years since their last increase. Look at it from this perspective, how would you feel if you worked at the same job year after year with not a single raise in your pay? Your stylist deserves an increase every now and then. Show them your support by congratulating them.
If you get home and realize you aren’t totally happy with how your hair turned out, be honest with your hairstylist. They would much rather you come in to have it changed then to never show back up again. If your stylist is a true professional, they will be happy to make the necessary adjustments. Keep in mind, this doesn’t always include a full style afterwards, so if you have somewhere to go right after, you may want to ask to add on a fully styled finish. There is one caveat though, DO NOT make permanent changes to something you did not originally like and then ask the stylist to fix your changes. That isn’t a fix of their work it is a change to something you did yourself at home which will most likely result in additional charges.
During your service, your stylist will likely recommend hair care products that will protect your color, maintain the health and longevity of your hairpiece, and also help with the styling process. Don’t take these recommendations lightly, especially in regards to color protection. If you have spent money to get that beautiful hair color or style you have been dreaming of, don’t ruin it by going home and using non-professional hair care products or products that would be counter-productive to maintaining that style. Believe it or not, using the right shampoo and conditioner will extend the life of the hair color on your hairpiece.
As for product recommendations for your natural hair. We do not do cold product recommendations. Your hair is unique to you and we must “type” your hair before making any product recommendations. Your hair type is key in how your natural hair will behave when exposed to certain products and chemicals. If you are interested in finding your hair type please let us know and we will be more than happy to assist you with the process.